Continuous improvement and certifications

To strive for excellence on a day-to-day basis, the Group relies on its approach to continuous development to improve safety, workplace conditions and process/skills performance.

“Together Towards Excellence”, our performance improvement program

Resolutely collaborative, the Cristal Union approach to performance improvement has been rolled out since 2014 at all levels of the cooperative.
It is based on our excellence benchmark set by the members of the Management Committee, company directors, operations directors and technical experts.

Michel Mangion Director of Corporate Social Responsibility

As improving industrial performance is not just the preserve of engineers and technical or IT investors, we need everybody to contribute their very best so we can progress even more quickly. It is not possible to separate performance from the quality of the workplace environment.

Our employees are asked regularly to identify ways in which their daily work life can be improved.  This monitoring, along with performance indicators and ratios, means that our sites can establish their own roadmaps based on six performance targets.

Each roadmap contains transverse working groups which cover the improvement areas identified for each site and can implement operational solutions.

Un Groupe de travail EvE en pleine action
Le Management visuel à Sainte-Emilie

Methods recognized for their effectiveness were deployed:

  • Optimization of the workplace environment through 5S practices
  • Visual management: dynamic noticeboards set up by employees to encourage dialog and communication on the factory floor.
  • Feedback and benchmarking were made routine in order to enhance our approach.

CRISTAL VISION, our approach to continuous agricultural improvement

We are constantly adapting our agricultural practices and are always on the lookout for any improvements. Cristal Vision smart sugar beet is a progressive approach for everyone, employees and cooperative members.

It is the first approach of its kind in France and is now recognized by our main customers who have formed a group called the Sustainable Agriculture Initiative (SAI).

In October 2015, the SAI platform recognized the “CRISTAL VISION” approach and declared it 100% compatible with its FSA (Farm Sustainability Assessment) benchmark.

What are the advantages for beet farmers?

CRISTAL VISION smart sugar beet provides:

Currently, 78% of our producers are Gold or Silver SAI certified and we are also closely monitoring innovative agri-environmental initiatives.

Certifications provide a guarantee of our commitment

Platinum ECOVADIS medal

In 2020, Cristal Union was placed in the top 1% of the most compliant companies in terms of sustainable development of all of the companies assessed.

This result underlined the daily commitment shown by Cristal Union to sustainable development and corporate social responsibility, aims which have been at the heart of our policies since the organization was founded.

This is also an indicator of quality for our exacting customers as regards CSR.

Ecovadis, the platform which evaluates companies’ CSR performance, assesses a panel of companies every year against 4 criteria (Environment, Social, Ethical, Responsible Procurement) broken down into 91 criteria.

Cristal Union Group has also been awarded an A- rating by the Carbon Disclosure Project (CDP)

Cristal Union has been a member of CDP since it was founded in 2013. This international platform annually assesses and shares the environmental impact of its 8,000 member companies. This is awarded on the basis of the relevance of environmental policies, actions and projects undertaken to combat climate change. This rating places the Group amongst the leaders in implementing specific and effective measures to combat climate change.

Committed to the United Nations Global Compact

Every year since 2016, Cristal Union has renewed its commitment to the United Nations Global Compact. This global pact offers a simple, universal and voluntary framework around respect for human rights, international workplace standards, the environment and combating corruption.

To find out more, take a look at our CSR report

Group Certifications

Cristal Union received the AFNOR certification for the entire Group.
This is objective proof that our Group complies with international standards.

Download the Group’s AFNOR certificate – ISO 14001 ISO 50001 ISO 9001:  Certification ISO 50001 – ISO 14001 – ISO 9001 CERTIFICATE :

Site certifications

Since 2015, the Group has implemented appropriate certifications for each production site. Today, CristalCo can offer the following to its customers:

• alcohol for pharmacy use certified GMP Pharmacy from the Dislaub and Cristanol distilleries
• sugar certified IPEC for Pharmacy (Excipients) from the Bazancourt and Erstein sugar factories
• organic ethyl alcohol for cosmetics, certified ECOCERT and COSMOS.

Food safety certifications

To guarantee to our customers that our products meet food safety standards, Cristal Union had the entirety of its sugar factories certified according to FSCC 22000 standards (food safety certification benchmark).